Refund policy

For books:

We unfortunately cannot offer refunds on books that have nothing wrong with them, as we make a loss on returned books. However, if our books are damaged from our end, we will honour an exchange or refund within 30 days if you are able to send us an explanation and proof of the damaged products to info@im1313.com

For artwork: 

Please double check all order details. We kindly inform you that all orders are deemed final as they are produced specifically for each customer through our supplier.