Shipping policy

Order processing

Please allow 1 minute to process your order. Expect an email within 2-3 days to let you know your order is on the way.

DELIVERY within the UK

Orders placed within the UK with a single product only will be delivered via second class within 2-4 business days.

However, if you order more than one item your order will be send via first class and tracked, which will take approximately 2-3 business days.

International shipping:

For orders placed outside of the UK, your orders will be tracked. If you are located within Europe, delivery will take approximately 5-7 business days, and for the rest of the world, 10-15 business days.

Returns and refunds:

For books:

We unfortunately cannot offer refunds on books that have nothing wrong with them, as we make a loss on returned books. However, if our books are damaged from our end, we will honour an exchange or refund within 30 days if you are able to send us an explanation and proof of the damaged products to info@im1313.com.

For artwork:

Please double check all order details. We kindly inform you that all orders are deemed final as they are produced specifically for each customer through our supplier.

If you have any further questions, please don't hesitate to contact us at info@im1313.com